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Sr. Business Development & Seller Success Manager - HipPostcard (Philippines Remote)

Remote
Work Type: Full Time

About Hip eCommerce

We are avid collectors building the most efficient, specialized collectible communities on earth; where our vision is to know where every collectible is in the world, who has it, who wants it, and use technology to bring them together.

Today, we operate three marketplaces, including HipComic, HipStamp, and HipPostcard. At HipComic we’re blazing a trail in the comic book industry with our advanced image recognition features for selling, as well as our My Collection app that lets you organize and track your collection with just one snap.

We are a dynamic, fast-growing, VC-backed company that caters to collectors from all over the world. Our company is known for its vibrant culture and community, and we are committed to providing the best customer experience to our users. We’re also a worldwide, fully remote team, with a strong employee presence in the United States and the Philippines, and our employees are our strongest assets.


About the Position

As the Sr. Business Development & Seller Success Manager at HipPostcard, you will play a dual role in not only driving seller acquisition and partnerships but also ensuring the success and growth of our current sellers. This unique position offers the opportunity to make a significant impact and take ownership of the HipPostcard platform, working to elevate it to new heights. Reporting to the Director of Seller Growth & Partnerships, you will be the primary point of contact for business development and seller success on HipPostcard.

How You'll Spend Your Time:

  • πŸš€    Seller Acquisition: Proactively identify, recruit, and onboard high-potential sellers to join the HipPostcard community, managing a robust pipeline of prospects and moving them through the funnel.

  • πŸ’Ό    Partnership Development: Forge strategic partnerships that enhance the growth and market presence of HipPostcard, negotiating deals and crafting co-marketing strategies.

  • πŸ“ˆ    Seller Success Management: Actively work to retain and grow the GMV per seller, addressing Seller Success Support tickets, and implementing strategies to increase the average GMV of our top sellers.

  • πŸ›     Ownership of HipPostcard: Take complete responsibility for the growth and success of the HipPostcard platform, ensuring the satisfaction and prosperity of both sellers and partners.

  • πŸ“Š    Data Analysis: Leverage analytics to understand market trends, optimize strategies, and make data-driven decisions for both business development and seller success.

  • πŸ”—    Relationship Building: Establish and maintain strong relationships with key industry influencers, associations, and the HipPostcard seller community.

  • 🎯    Performance Monitoring: Relentlessly monitor and strive to exceed KPIs related to seller growth, partnership success, and seller retention.

  • πŸ“’    Cross-Functional Collaboration: Work closely with Marketing, Growth, Operations, and other departments to develop initiatives and materials that resonate with potential sellers and partners.

Qualifications:

  •  πŸŒŸ    Versatile Performer: You are adept at balancing multiple responsibilities, seamlessly switching between business development and seller success tasks.

  • 🀝    Relationship Builder: You excel at building and maintaining strong relationships, both with potential partners and existing sellers.

  • πŸ’ͺ    Self-Starter: With a proactive mindset, you take initiative and thrive in an environment where you can make a significant impact.

  • πŸ“Š    Data-Driven: You rely on data to make informed decisions and have a keen eye for identifying trends and opportunities.

  • πŸŽ™    Exceptional Communicator: You possess stellar communication skills, enabling you to effectively convey the value of HipPostcard to sellers and partners alike.

  • πŸ›     Problem Solver: You are quick to address issues, always looking for effective solutions to enhance seller success and platform grow-     Negotiation Expert: Skilled in negotiation, you craft deals that are mutually beneficial and contribute to the long-term success of HipPostcard.

  • 🌐    Tech-Savvy: Proficient in CRM systems and other tools, you leverage technology to enhance efficiency and achieve results.


Don’t let impostor syndrome or a confidence gap stop you from applying. We encourage you to apply for this position even if you feel you do not meet all the requirements. Hip eCommerce is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Schedule Requirements: 

  • Employees are expected to work Monday-Friday within standard operating hours of 7am-5pm Eastern Time Monday-Thursday, and 8am-12pm Eastern Time Friday.

Environment Requirements: 

To maintain appropriate productivity and performance, remote employees should choose a work environment that is free from distractions, has a reliable internet connection, and supports the employee’s ability to dedicate their full attention to their job duties during work hours.

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