About Hip eCommerce
About the Position
As the Sr. Business Development & Seller Success Manager at HipPostcard, you will play a dual role in not only driving seller acquisition and partnerships but also ensuring the success and growth of our current sellers. This unique position offers the opportunity to make a significant impact and take ownership of the HipPostcard platform, working to elevate it to new heights. Reporting to the Director of Seller Growth & Partnerships, you will be the primary point of contact for business development and seller success on HipPostcard.
How You'll Spend Your Time:
🚀 Seller Acquisition: Proactively identify, recruit, and onboard high-potential sellers to join the HipPostcard community, managing a robust pipeline of prospects and moving them through the funnel.
💼 Partnership Development: Forge strategic partnerships that enhance the growth and market presence of HipPostcard, negotiating deals and crafting co-marketing strategies.
📈 Seller Success Management: Actively work to retain and grow the GMV per seller, addressing Seller Success Support tickets, and implementing strategies to increase the average GMV of our top sellers.
🛠 Ownership of HipPostcard: Take complete responsibility for the growth and success of the HipPostcard platform, ensuring the satisfaction and prosperity of both sellers and partners.
📊 Data Analysis: Leverage analytics to understand market trends, optimize strategies, and make data-driven decisions for both business development and seller success.
🔗 Relationship Building: Establish and maintain strong relationships with key industry influencers, associations, and the HipPostcard seller community.
🎯 Performance Monitoring: Relentlessly monitor and strive to exceed KPIs related to seller growth, partnership success, and seller retention.
📢 Cross-Functional Collaboration: Work closely with Marketing, Growth, Operations, and other departments to develop initiatives and materials that resonate with potential sellers and partners.
🌟 Versatile Performer: You are adept at balancing multiple responsibilities, seamlessly switching between business development and seller success tasks.
🤝 Relationship Builder: You excel at building and maintaining strong relationships, both with potential partners and existing sellers.
💪 Self-Starter: With a proactive mindset, you take initiative and thrive in an environment where you can make a significant impact.
📊 Data-Driven: You rely on data to make informed decisions and have a keen eye for identifying trends and opportunities.
🎙 Exceptional Communicator: You possess stellar communication skills, enabling you to effectively convey the value of HipPostcard to sellers and partners alike.
🛠 Problem Solver: You are quick to address issues, always looking for effective solutions to enhance seller success and platform grow- Negotiation Expert: Skilled in negotiation, you craft deals that are mutually beneficial and contribute to the long-term success of HipPostcard.
🌐 Tech-Savvy: Proficient in CRM systems and other tools, you leverage technology to enhance efficiency and achieve results.
Don’t let impostor syndrome or a confidence gap stop you from applying. We encourage you to apply for this position even if you feel you do not meet all the requirements. Hip eCommerce is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employees are expected to work Monday-Friday within standard operating hours of 7am-5pm Eastern Time Monday-Thursday, and 8am-12pm Eastern Time Friday.
To maintain appropriate productivity and performance, remote employees should choose a work environment that is free from distractions, has a reliable internet connection, and supports the employee’s ability to dedicate their full attention to their job duties during work hours.